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Failure for Queue - media_settings_callback - enable_auto_answer

  • 1.  Failure for Queue - media_settings_callback - enable_auto_answer

    Posted 06-05-2025 19:03

    jmakacek | 2024-01-05 14:38:49 UTC | #1

    Hello,

    We are attempting to set Queue enableautoanswer setting for mediasettingscallback through TF and are getting the failure below.

    This is under Provider version 1.28.0.

    Could you please investigate and advise?

    Code: ... mediasettingscallback { alertingtimeoutsec = 30 serviceleveldurationms = 20000 servicelevelpercentage = 0.9 enableauto_answer = true } ...

    Failure: Error: mismatch on attribute mediasettingscallback.0.enableautoanswer: expected value: <nil> actual value: true

    on modules/routingqueue/cicdtest.tf line 1, in resource "genesyscloudroutingqueue" "cicdtest": 1: resource "genesyscloudroutingqueue" "cicdtest" {

    When we remove enableautoanswer, from mediasettingscallback block it works without issues.

    Thank you.

    charlie.conneely | 2024-01-05 15:44:00 UTC | #2

    Hi jmakacek

    Thanks for reporting this issue. It is indeed a bug in the provider. We'll get one of our devs working on it as soon as we can. You'll see this fixed on the next release.

    Thanks again -Charlie

    system | 2024-02-05 15:44:16 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 23960



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