David_McClain | 2019-07-17 01:16:31 UTC | #1
A few months back I would use a conversation error info to determine if a fax was sent successfully. Which worked out, until a bout a few weeks ago when regardless of a successful fax I would get:
- errorInfo:
- additionalProperties: {} 2. code: "error.ininedgecontrol.ccxml.session.terminated" 3. message: "A call error has occurred. Please contact support. Details: {text}." 4. messageParams: {} 5. messageWithParams: "A call error has occurred. Please contact support. Details: {text}."
I would get this message even if the fax was sent successfully. so now im not only confused as to why im getting an error but as to how I can distinguished between a successful fax or failed.
tim.smith | 2019-07-17 22:05:32 UTC | #2
Please open a case with PureCloud Care to investigate this issue. This sounds like an issue with a microservice/edge, not with how you're using the API.
system | 2019-08-17 22:05:35 UTC | #3
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This post was migrated from the old Developer Forum.
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