Genesys Cloud - Main

Wondering if others are experiencing this:
Selecting the role PureCloud Supervisor, then going into Change Membership only shows a spinning wheel.
Alternatively, searching by role in the People admin section does not return anything for PureCloud Supervisor role.
Other roles work (e.g. PureCloud User).
#PlatformAdministration

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Sven Schiller
Kognitiv
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I am having the same issue with the Admin and Master Admin roles.

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George Beikler
EFG Companies
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Original Message:
Sent: 08-28-2019 15:35
From: Sven Schiller
Subject: Filtering by role for Purecloud Supervisor does not work

Wondering if others are experiencing this:
Selecting the role PureCloud Supervisor, then going into Change Membership only shows a spinning wheel.
Alternatively, searching by role in the People admin section does not return anything for PureCloud Supervisor role.
Other roles work (e.g. PureCloud User).
#PlatformAdministration

------------------------------
Sven Schiller
Kognitiv
------------------------------

I just checked and it works for me now.
Not sure if there is a relation, but I updated to the latest PureCloud Windows client released this week.

------------------------------
Sven Schiller
Kognitiv
------------------------------

Original Message:
Sent: 09-11-2019 13:53
From: George Beikler
Subject: Filtering by role for Purecloud Supervisor does not work

I am having the same issue with the Admin and Master Admin roles.

------------------------------
George Beikler
EFG Companies

Original Message:
Sent: 08-28-2019 15:35
From: Sven Schiller
Subject: Filtering by role for Purecloud Supervisor does not work

Wondering if others are experiencing this:
Selecting the role PureCloud Supervisor, then going into Change Membership only shows a spinning wheel.
Alternatively, searching by role in the People admin section does not return anything for PureCloud Supervisor role.
Other roles work (e.g. PureCloud User).
#PlatformAdministration

------------------------------
Sven Schiller
Kognitiv
------------------------------