Thank you for that. It was that as well as some other permission settings. It worked after all!
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Original Message:
Sent: 08-06-2024 13:01
From: Nuno Paulo
Subject: Flow Execution History is not showing up
Hi,
Same scenario here and after saw Nathan's answer see I'm missing the permissions:
- Settings > Execution Data > Edit permission
- Settings > Execution Data > View permission
Hope this helps Victor.
Best regards,
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Nuno Paulo
Original Message:
Sent: 08-06-2024 07:26
From: Nathan Tossens
Subject: Flow Execution History is not showing up
Hello,
did you enable it in the Organization Settings?
Admin -> Organizations Settings -> Settings -> Execution Data
Kind regards,
Nathan
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Nathan Tossens
AXA Group Operations Belgium SA
Original Message:
Sent: 08-06-2024 01:40
From: Victor Shvetsky
Subject: Flow Execution History is not showing up
Hi,
we have noticed that despite having the call run through the flow there is no execution history for it if we click on Execution History button inside Architect. We have assigned Architect > Flow Instance > View and Architect > Flow Instance > Search permission to the account as well as set Execution Data for this flow to ALL. Could someone please tell us what we are missing?
#Routing(ACD/IVR)
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