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  • 1.  Flow Milestone Limits

    Posted 11-20-2024 05:01
    No replies, thread closed.

    Hi, just like to get more explanation on this milestone limit

    Flow outcome and flow milestone limits

    An organization can include up to 1,000 flow milestones. You can edit the name and description, and you can delete a flow milestone. An organization can include up to 100 flow outcomes. You can edit the name and description of a flow outcome, but you cannot delete it. Because of these limitations, best practice recommends that you carefully consider flow outcome use before you create them.

    In Architect flows, only the last 20 milestones per outcome and the last 100 milestones per flow is reported in analytics.



    assuming I have a Flow with 110 milestones define does it mean that I can only get a report for the 1st 100 milestone? (although it is so tough to reach 100 milestone on a flow I just like to get your understanding on this :D )



    #Reporting/Analytics

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    Ernest John Nuque
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  • 2.  RE: Flow Milestone Limits
    Best Answer

    Posted 11-20-2024 07:24
    No replies, thread closed.

    Hello Ernest, 

    Yes you can only have up too 100 flow milestones in reporting and looking at our limitation documentation you can only have 100 configured as well. This is a hard limit and you wont be able to go past this. 

    Cheers, 



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    Cameron
    Online Community Manager/Moderator
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