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Flow out interactions in which report ?

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  • 1.  Flow out interactions in which report ?

    Posted 12-13-2018 05:04
    No replies, thread closed.
    Hi,

    We want to know which report in Purecloud contains the interaction flow out, I believe we can have this metric in a column when we go through Performance>Queue Performance and then export file as CSV format

    Now, we want to confirm if we can have it also on the report

    Thank you in advance.
    #Reporting/Analytics


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