Thank you , I am very sorry yes it is for Predictive engagement , not flow outcome.
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Mahmoud Ibrahim
IBM World Trade Corporation (Egypt Branch)
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Original Message:
Sent: 11-11-2021 09:42
From: Melissa Bailey
Subject: Flow outcome Limit Change
That limit is for predictive engagement outcomes, not flow outcomes.
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Melissa Bailey
Genesys - Employees
Original Message:
Sent: 11-11-2021 06:13
From: Mahmoud Ibrahim
Subject: Flow outcome Limit Change
Hello , I can see form this update (https://all.docs.genesys.com/ATC/outcome_limitation_change), Outcome limit recently changed to be limited to 10.So I wanted to ask if there is a probability to increase this limit per different organization or not.
#Implementation
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Mahmoud Ibrahim
IBM World Trade Corporation (Egypt Branch)
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