Hello Tony,
I am no architect guru, but I think you might want to use flow milestones to track usage for tasks. Hopefully someone in the community can provide a better answer, but reading over our documentation flow milestones sound more like what you want to be using.
Cheers,
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Cameron
Online Community Manager/Moderator
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Original Message:
Sent: 01-14-2025 15:43
From: Tony Manna
Subject: Flow Outcomes and Milestones
Has anyone used flow outcomes to track usage for tasks in an inbound flow? I added them to our Telephone teller flow and the data for verification and escapes isn't adding up to tal calls entering the flow.
#Reporting/Analytics
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Tony Manna
Workforce Analyst
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