Genesys Cloud - Main

Has anyone used flow outcomes to track usage for tasks in an inbound flow?  I added them to our Telephone teller flow and the data for verification and escapes isn't adding up to tal calls entering the flow.

#Reporting/Analytics

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Tony Manna
Workforce Analyst
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Hello Tony, 

I am no architect guru, but I think you might want to use flow milestones to track usage for tasks. Hopefully someone in the community can provide a better answer, but reading over our documentation flow milestones sound more like what you want to be using. 

Cheers,

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Cameron
Online Community Manager/Moderator
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