In complex envronments, where several different customers are serviced by PureCloud Platform and several different and large IVRs trees are deployed in Architect, the current number of Flow Outcomes is limited to 100 in PureCloud Platform, and this limit is effectively too short. at these sites.
Need at least to have it increased to 1000.
Furthermore, the restriction found to be able to delete this Flow Outcomes from the PureCloud platform should be also removed (of course an used Flow Outcome in any IVR Flow should be not deleted, until it is removed from all IVR branches where it is used).
May be someone can provide additional comments or help regarding this limitation.
I've opened a new Idea to have this taken into account:
https://purecloud.ideas.aha.io/ideas/CLSELF-I-302
Please do vote for this idea, in case you think this is an interesting proposal to have this limit value increased.
Thanks for your attention.
Best regards
#Implementation#PlatformAdministration#Routing(ACD/IVR)------------------------------
Jorge Marcelo Negri
Senior Project Consultant
In Motion Argentina
Ciudad Autónoma de Buenos Aires
Argentina
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