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  • 1.  Font Color of notifications popup is barely readable.

    Posted 01-21-2025 03:19

    Hi all, 

    could anyone help me do undertand how to change the font color of Genesys notifications? Default Theme is used in Chrome.


    #Omni-ChannelDesktop/UserInterface

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    Vitalii Hetman
    Genesys Professional Services Engineer
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  • 2.  RE: Font Color of notifications popup is barely readable.
    Best Answer

    Posted 01-21-2025 13:32

    Hello Vitalii,

    I'm not aware of any way to change the color scheme like that. Does the user have any extensions running in their browser that is causing the color to be altered? If so, I would recommend disabling it.



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    Jason Kleitz
    Online Community Manager/Moderator
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  • 3.  RE: Font Color of notifications popup is barely readable.

    Posted 02-21-2025 11:09

    Jason, did we get a solution on this? I have a client using the Genesys Cloud application who sees black on black notifications and can't figure out how to remedy. 



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    Shelby Cronk
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  • 4.  RE: Font Color of notifications popup is barely readable.

    Posted 01-29-2025 15:20
    Edited by Suresh Uppara 01-29-2025 15:21

    Hi, Did you get it fixed this one ? I am having same issue. Thanks..!



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    Suresh Uppara



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