David_McClain | 2019-05-19 18:59:45 UTC | #1
The user is a full access member of the workspace, but receives a forbidden error when sending the fax specifing this workspace as its destination.
"{"status":403,"code":"fax.forbidden","message":"Invalid workspaceId","messageWithParams":"Invalid workspaceId","messageParams":{},"contextId":"bff27709-e28d-48a7-b2bc-6174115428b4","details":[],"errors":[]}"
tim.smith | 2019-05-20 13:59:37 UTC | #2
The error message indicates that the workspace ID is invalid, though a 403 (lacking permissions error code) is a little odd here. Verify the workspace ID you're using is correct and free of typos. If it is, please open a case with PureCloud Care to investigate since using a valid ID should not result in an error stating the ID is invalid.
David_McClain | 2019-05-20 14:35:44 UTC | #3
I just tried again
same error: "{"status":403,"code":"fax.forbidden","message":"Invalid workspaceId","messageWithParams":"Invalid workspaceId","messageParams":{},"contextId":"89490741-83e8-4d0a-ac70-a4d8aa9f0062","details":[],"errors":[]}"
here is my body: let body = { "name": name, "addresses": [address], "contentType": type, "workspace": { "id": "f4226f07-ef0c-45bc-be84-f902707900fd",//workpace.id, "name": "Faxing",//workpace.name, }, }; // Object | Fax
I am able to send fax documents to my personal workspace.
For a work around I am waiting until the document is loaded to my workspace and then moving it to the other workgroup.
system | 2019-06-20 14:35:47 UTC | #4
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