Genesys Cloud - Main

 View Only

Sign Up

Forecast vs. Actual volume reports by day, week or month

  Thread closed by the administrator, not accepting new replies.
  • 1.  Forecast vs. Actual volume reports by day, week or month

    Posted 09-07-2019 13:44
    No replies, thread closed.
    Is there any other way to get a good report on the Forecasted volume vs the Actual besides the Intraday View export? Trying to set goals on the forecaster and need that data.
    #Reporting/Analytics

    ------------------------------
    Greg Barrett
    Outdoor Network, LLC
    ------------------------------