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  • 1.  FREE WEBINAR! - Getting Started with Genesys Cloud Copilot

    Posted 15 hours ago
    Edited by Ronan Conneely 5 hours ago

    Genesys Cloud Copilot

    Following the brand new release of Genesys Cloud Copilot, we are excited to offer free access to our recorded webinar on Getting Started with Genesys Cloud Copilot! The webinar will be available for free through Friday, May 22nd, 2026 to anyone with an Education account.

    No account? No problem! You can sign up for free. But hurry, because after May 22nd, the webinar will move into our regular paid subscription catalog.

    Webinar Overview

    This webinar introduces Genesys Cloud Copilot and how it enables administrators and supervisors to manage, configure, and optimize Genesys Cloud using natural language and conversational AI. It explains how Copilot complements Genesys Cloud Agent Copilot, demonstrates real-world use cases like configuration, analytics, and workforce management, and shows how AI-driven insights can improve decision-making.  

    The session also covers best practices, prerequisites, and a live demo highlighting how Copilot reduces manual effort while maintaining user control and permissions.

    Get started today!

    Here's how:

    • Watch the webinar while it's free
    • Share with your network
    • Ask your questions in the Community
    • Read more in the Resource Center


    #GenesysCloud
    #Training

    ------------------------------
    Ronan Conneely
    Genesys Education Product Manager
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  • 2.  RE: FREE WEBINAR! - Getting Started with Genesys Cloud Copilot

    Posted 8 hours ago

    Hi Ronan

    Will it be available for FREE until May 22nd or May 1st?
     
    (I question because you provided both pieces of information.)


    ------------------------------
    Kaio Oliveira
    GCP - GCQM - GCS - GCA - GCD - GCO - GPE & GPR - GCWM

    PS.: I apologize if there are any mistakes in my English; my primary language is Portuguese-Br.
    ------------------------------

    Original Message


  • 3.  RE: FREE WEBINAR! - Getting Started with Genesys Cloud Copilot

    Posted 5 hours ago

    Hi Kaio,

    Thanks for calling this out :) 
    It will be available for free until May 22nd. I have now corrected this in the post.

    All the best!



    ------------------------------
    Ronan Conneely
    Genesys Education Product Manager
    ------------------------------

    Original Message


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