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Full list of field responses for Web Messaging API's

  • 1.  Full list of field responses for Web Messaging API's

    Posted 06-05-2025 18:35

    Robert_Cooper | 2022-02-28 22:04:41 UTC | #1

    Hi team,

    Our developers are developing agianst the Genesys Guest Messaging API's to build their app. In order to assist them in their development they are requesting a full list of fields responses from the web socket. https://developer.genesys.cloud/api/digital/webmessaging/websocketapi#retrieve-message-history

    Can Genesys please provide a full list to assist them in their development? I have not been able to find this in the resources.

    example: ,"originatingEntity":"Bot"}

    Thank you,


    Angelo_Cicchitto | 2022-03-01 08:43:39 UTC | #2

    Hello Robert. From that URL you will fine link into Platform API URLs, which includes a list of all REST APIs with corresponding swagger-derived documentation. The Web Messaging API is fully documented here: https://developer.genesys.cloud/api/rest/v2/webmessaging/#get-api-v2-webmessaging-messages


    Robert_Cooper | 2022-03-01 22:11:14 UTC | #3

    Hi Angelo,

    Thank you again for answering my question, much appreciated.

    Rob.


    system | 2022-03-31 22:12:11 UTC | #4

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 13733