Genesys Cloud CX

 View Only
Discussion Thread View
  • 1.  GC App and Email attachments

    Posted 08-12-2022 07:57
    Hi Guys...

    Just wanted to ask if any using the Genesys Cloud App have experienced viewing an email attachment forcing a Chrome pop up requesting a login before being able to view.

    Just seems to have started happening intermittently for us in the last couple of weeks.

    regards Matt
    #DigitalChannels
    #Omni-ChannelDesktop/UserInterface

    ------------------------------
    Matthew Calton
    Grove & Dean Ltd
    ------------------------------


  • 2.  RE: GC App and Email attachments

    Posted 10-10-2022 05:38
    Good day Matthew. We started seeing this issue. Did you find anything on your side?

    ------------------------------
    Dewald Smit
    Altron Systems Integration a Division of Altron TMT (Pty) Ltd
    ------------------------------