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GC Embeddable Framework Example: ERR_SSL_EE_KEY_TOO_SMALL

  • 1.  GC Embeddable Framework Example: ERR_SSL_EE_KEY_TOO_SMALL

    Posted 06-05-2025 19:02

    Jorge_Cesin | 2023-03-22 17:22:30 UTC | #1

    Hello,

    I am testing the embeddable framework as provided at github by genesys: https://github.com/MyPureCloud/purecloud-embeddable-framework-example

    when starting the app: node server.js

    I get this error: error:0A00018F:SSL routines::ee key too small at context.setCert code: ERRSSLEEKEYTOO_SMALL

    I follow the instructions as stated on github by Genesys.

    Any ideas how to fix?

    Regards

    Richard.Schott | 2023-03-30 18:51:44 UTC | #2

    at what point are you getting this error?

    Jorge_Cesin | 2023-03-30 20:08:55 UTC | #3

    when running: node server.js

    I am following the documentation as provided by Genesys. Using the code as provided in github

    Richard.Schott | 2023-03-30 21:05:02 UTC | #4

    The only real suggestion I have is to grab the contents of the https-requirements folder again and reinstall them onto your machine. I just performed a fresh install of this project and the node server started just fine.

    Jorge_Cesin | 2023-03-30 21:37:10 UTC | #5

    Same issue. Here is what I did:

    1. I cloned the repo
    2. I ran npm install
    3. added my client id to framework.js
    4. as admin, ran node server.js

    I tried these steps on a Win 10 enterprise machine and on red hat machine

    It seems the server started:

    However, when I go to https://localhost, I get this error:

    Richard.Schott | 2023-04-17 18:26:18 UTC | #6

    if the node server is starting, then my next suggestion would be to check the URL you're opening. From the Readme, you need to go to https://localhost/example.html, not just https://localhost. you'll likely be prompted with a security warning from your browser due to the self signed cert, but once you navigate past that warning you should see the example page for the embeddable framework.

    Jorge_Cesin | 2023-04-17 18:31:53 UTC | #7

    Thank you Richard.

    system | 2023-05-17 18:32:03 UTC | #8

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 19053



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