Shalombenzaquen | 2023-10-13 20:34:54 UTC | #1
Hello Dev Community,
Is there any way using Genesys Cloud APIs to get the logged in user's IP address, type of browser or other items about the user using web messaging ?
thanks
Jonathan_Jones1 | 2023-10-13 22:32:41 UTC | #2
We want to know about this as well, we are starting to see an uptick of someone or something hammering our messaging system looking for weaknesses in the system
Zino_Onokpise | 2023-10-18 21:39:08 UTC | #3
Hi Shalombenzaquen,
For getting user's IP addresses, check this similar forum post https://developer.genesys.cloud/forum/t/identify-if-an-agent-is-logged-in-in-the-office-or-working-remotely/22282
system | 2023-11-18 21:39:48 UTC | #4
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