Certification and Training

It's important to have a space where we can share experiences with Genesys certifications for new employees

That's a great idea Carlos!  I'm getting close to taking an exam and would have more to contribute once I take the exam.  More to come :)

Definitely! I completed the GCP a few weeks ago and am looking at the Outbound cert next. More certs was one of my goals for 2026!

Congratulations

Congratulations