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Gen Cloud for Salesforce SSO issue

  • 1.  Gen Cloud for Salesforce SSO issue

    Posted 06-05-2025 19:03

    Michael_Backus | 2023-07-17 19:31:37 UTC | #1

    We are using Ping Identity for SSO. When I have 'Enable Dedicated Login Window' checked, authentication works as expected. When I have it unchecked we are getting a 401 Content-Security-Policy: script-src 'unsafe-inline' 'unsafe-eval' 'self' I had the identity/security team look into it and they said the error was on the Gen Cloud embedded app side.


    tim.smith | 2023-07-17 19:38:15 UTC | #2

    Hello, you can find documentation about configuring Genesys Cloud to use Ping for SSO here: https://help.mypurecloud.com/articles/add-ping-identity-single-sign-provider/. After validating your configuration and have ensured that it is configured correctly per the instructions, please open a case with Genesys Cloud Care for assistance. This forum is dedicated to API usage and customizations; base product configuration questions and troubleshooting are best suited for the Genesys Cloud Community Forum or Care.


    system | 2023-08-17 19:39:04 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

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