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General question: What are the numbers besides the fields in the Architect menu (ex: 10 and 11)?

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  • 1.  General question: What are the numbers besides the fields in the Architect menu (ex: 10 and 11)?

    Posted 01-11-2017 19:36
    No replies, thread closed.

    Have to admit I'm just curious.



  • 2.  RE: General question: What are the numbers besides the fields in the Architect menu (ex: 10 and 11)?

    Posted 01-13-2017 19:35
    No replies, thread closed.

    The numbers make it easier for the author to navigate a very complicated flow.   Finding action #25 is easier than "the play audio action in the successful outcome of the call bridge action in the 3rd task under the 2nd menu".  

    See https://help.mypurecloud.com/articles/action-menu-and-task-numbering/

     

    This is especially useful if you print out a flow, which prints out on multiple pages.

    See https://help.mypurecloud.com/articles/print-the-flow/



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