Welcome Community

Here are some quick links and even speedier blurbs for this week's highlights across the Genesys Community. Get the latest on deprecations, betas, and trivia events.

Major Announcements

• Unified Navigation Experience coming soon.

• Deprecation: conversations/messages/inbound/open endpoint.

Great Content

• GC - Main: Desktop App v2.44.848.0 Crashing During Calls 
• Reporting & Analytics: How to Calculate the Service Message in Genesys
• WEM: Changing Duration and Dragging Activity Codes on Schedules for Activities 15 Min.
• Developer Community: Reporting on Outbound Predictive Dialer Calls

Community Events

• Congratulations to @Marty Hand for winning the "Collegiate Trivia Tower" event!
• Community Contests Coming Up:
  • Brick Breaker Challenge - Sept. 8th-12th
  • Orchestrators Trivia Tower - Sept. 24th-26th

Did we miss anything? Share your favorite Community updates in the comments.

Thanks for reading this week's #genessentials