Welcome Community

Here are some quick links and even speedier blurbs that highlight community news you need to know!

Announcements

New BETA Opportunity, Register Below:

• Chrome OS Screen Recording IWA

New Research Opportunity, Register Below:

• Help Us Understand How AI Is Changing the System Administrator Role

Great Content

Hottest threads last week:

• Genesys Cloud - Main: 
  • Most replies: New Q&A Show - Genesys and AI
  • Most likes: AI in Genesys: What are you using today and what's missing?

• Workforce Engagement Management:
  • Most replies and likes: June 3rd - Register Now! Orchestrating your WFM processes with AI

• Developer Community:
  • Most replies: Set the division for interaction
  • Most likes: Inbound e-mail reply
    

Customer Stories

Astro increases customer satisfaction 27% and accelerates self-service adoption:

• Read the Customer Story here.

Thanks for reading this week's #genessentials