Welcome Community

Here are some quick links and even speedier blurbs for this week's highlights across the Genesys Community! 

Major Announcements

• Orchestrators Portal is now live.
  • Ask your questions here.

• Congratulations to Genesys for being named a Leader in the 2025 Gartner® MagicQuadrant™ for Contact Center as a Service for the 11th consecutive year! 

Great Content

Xperience 2025 just wrapped. Check out the recaps here.

A survey opportunity: 

• Help Us Improve Journey Flows

• GC - Main: Tips and tricks to improve accuracy with CoPilot predictive wrap codes
• Reporting & Analytics: Short abandon metric intervals reporting?
• WEM: Changing colors
• Developer Community: Issue with the stations API

Community Events

• Community Contests Coming Up:
  • Winner of the Brick Breaker Challenge: @Dave Halderman!
  • New Orchestrators Trivia Tower Event Coming Soon - Sept. 24th-26th

Did we miss anything? Share your favorite Community updates in the comments.

Thanks for reading this week's #genessentials