Genesys Cloud - Main

Hi

Is it possible to create an alerts for missing screen recording in interactions?

#ArchitectandDesign

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kranthi Muppa
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HI Kranthi,

This has been discussed in the community here:
https://community.genesys.com/discussion/trigger-alert-for-missing-screen-recordings

It covers the current limitations around alerting for missing screen recordings and some possible approaches.

There's also a related idea mentioned in that discussion that you may want to upvote for better support in this area.