Goh_Alex | 2024-08-01 01:10:46 UTC | #1
I am trying to setup Genesys Agent Assist,
until the step I am try to setup programs but under admin \ programs \ program editor I dont have the transcription engine selection I tried to read all the documentation and still cant figure out what I done wrong .. it just never shown up I have sentiment analysist I have call recording call transcription everything under EX license .. anybody face the issue before ?
system | 2024-09-01 01:11:16 UTC | #2
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