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  • 1.  Genesys BYOC Cloud - Network Assessment

    Posted 11-16-2021 20:51
    No replies, thread closed.

    We are planning to use Genesys BYOC cloud & we will be doing the network assessment as suggested by Genesys.
    Below is the URL which are referring.
    Run the Genesys Cloud Network Readiness Assessment - Genesys Cloud Resource Center (mypurecloud.com)

    Downloaded the BCS client. I have the below queries.
    1. Does this BCS client needs to be Run with Administrative privilege or it is ok to run in user privilege from the PCs ?
    2. I ran the BCS client from user privilege & I got the below screen. 
    - I am not sure what the below status means ?
    - I was not asked to select the AWS region. No option I got.
    - I was not asked to input the Organization name ?

    Am I missing anything to run the BCS client to do my network assessment.


    #ArchitectureandDesign

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    Rajeev Srikant
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  • 2.  RE: Genesys BYOC Cloud - Network Assessment

    Posted 11-17-2021 23:59
    No replies, thread closed.
    Any inputs or help ?

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    Rajeev Srikant
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  • 3.  RE: Genesys BYOC Cloud - Network Assessment

    Posted 11-18-2021 00:09
    No replies, thread closed.
    Hi Rajeev

    Were you sent a link from Genesys to run this test?  If I recall, the test page has a number of regions listed on the left hand side bar for you to select yours, and then you put your org name into a text field before it will then download the BCS client you mentioned to run the actual tests.  Things may have changed from when I last ran this though.

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    Vaun McCarthy
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    Original Message


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