Ready to turn analytics into action?
Looking to go beyond dashboards and start using APIs to uncover deeper performance insights?
Genesys Education is excited to announce the release of the new Genesys Cloud: Analytics API training.
The self-study course with labs is now available for Genesys Cloud learning subscription holders. Learn how to use Genesys Cloud Analytics APIs to track live performance, summarize trends, and analyze interaction data. Through hands-on labs and guided examples, you will practice building and refining queries that turn data into real-world results.
The Instructor-Led Training (ILT) version of this course is coming soon, with live dates to be announced shortly.
Get Ready
To make the most of this course, be sure to complete the following prerequisites first:
• Genesys Cloud: Contact Center Administration
• Genesys Cloud: API Fundamentals
• Genesys Cloud: API
• Genesys Cloud: Reporting and Analytics
Start Learning Now
The self-study version with labs is available today for learners who want to dive in right away.
If you are interested in getting started with a Genesys Cloud learning subscription, click here to learn more.
For questions, reach out to education@genesys.com.
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#AnalyticsAPI
#DeveloperEnablement
#APIIntegration
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Maria Davidson
Product Manager, Genesys Education
#GenesysCloud-------------------------------------------
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Maria Davidson
Product Manager, Genesys Beyond
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