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  • 1.  🔥 Genesys Cloud Community Q&A Show - Episode 1 🔥

    Posted 01-29-2020 15:44
    Edited by Cole Callahan 02-12-2020 08:52
    No replies, thread closed.
    Join Community Manager Matt and legend George Ganahl as they discuss burning questions from the Genesys Cloud Community. This week's questions include:

    Show and Tell:
    - Creating Scheduled Callback for Different Queue

    Expert Picks:
    - Web Chat Transcriptions
    - Upon receiving a phone call, change the Salesforce page to show the "contact" page of the caller
    - Email - Pasting from One-Note
    - Questions: Callback Interaction - Scheduled Callbacks
    - Bridge Server
    - Campaign management not showing accurate counts for lists

    #PureCloudQAEpisode

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    Cole Callahan
    Genesys - Employees
    Online Community Coordinator
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  • 2.  RE: 🔥 Genesys Cloud Community Q&A Show - Episode 1 🔥

    Posted 01-31-2020 05:33
    No replies, thread closed.
    Hi, 

    After hearing response, I have more questions regarding the subject: Campaign management not showing accurate counts for lists

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    Olga Pankova
    Actavo Network Solutions (UK) Ltd
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