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  • 1.  Genesys Cloud Community Q&A Show - Episode 3 👀

    Posted 02-26-2020 12:42
    Edited by Cole Callahan 03-12-2020 10:54
    No replies, thread closed.
    Join Community Manager Matt and Becky Powell as they discuss burning questions from the Genesys Cloud Community. This week's questions include:

    Show and Tell (Walkthrough):
    - Generic SSO Configuration

    Expert Picks (Questions from the Community):
    - Sending Canned SMS in Architect
    - Historical Data skewed by agents forgetting to logout
    - Download All Audios/API/V2/Recording/BatchRequests
    - Access to recent Roadmap webinar

    Make sure to SUBSCRIBE to the Genesys Community YouTube Channel!


    #Integrations
    #PlatformAdministration
    #Roadmap/NewFeatures
    #SystemAdministration
    #PureCloudQAEpisode

    ------------------------------
    Cole Callahan
    Genesys - Employees
    Online Community Coordinator
    ------------------------------


  • 2.  RE: Genesys Cloud Community Q&A Show - Episode 3 👀

    Posted 02-26-2020 14:16
    No replies, thread closed.
    Great episode everyone!  Can't wait to see what your new office looks like.  Cheers!

    ------------------------------
    Ethan Jarrell
    Genesys - Employees
    ------------------------------

    Original Message


  • 3.  RE: Genesys Cloud Community Q&A Show - Episode 3 👀

    Posted 02-28-2020 10:43
    No replies, thread closed.
    Thanks Ethan!

    ------------------------------
    Becky Powell
    Principal Product Manager, PureCloud Open Platform
    Genesys - Employees
    ------------------------------

    Original Message


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