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Genesys Cloud Community Q&A Show - Episode 8 (API Audits)
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Genesys Cloud Community Q&A Show - Episode 8 (API Audits)
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Matt Lawson
Genesys
Posted 06-18-2020 12:03
No replies, thread closed.
Our dear friend George stops by to discuss an audit function in Genesys Cloud's API and questions from the Genesys Cloud community are examined!
Show & Tell Segment:
Agent removed from queue report?
- Starts at
1:28
Expert's Picks:
Expand chat writing space
- Starts at
15:56
Schedule a recall of unreachable webcallbacks
- Starts at
17:35
Is there an API to check for group member status?
- Starts at
21:06
Display Custom Attribute(s) On Interaction Details View
- Starts at -
23:26
SMS Call Flow
- Starts at
25:57
Have a question for the Q&A Show or a Topic that you would like to see discussed on a future episode? Email us at
QAshow@Genesys.com
!
#PureCloudQAEpisode
------------------------------
Matt Lawson
Genesys - Employees
Manager, Online Communities
------------------------------
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