Genesys Cloud - Main

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

Genesys Cloud CX Release Notes - August 09 2023

  Thread closed by the administrator, not accepting new replies.

  • 1.  Genesys Cloud CX Release Notes - August 09 2023

    Posted 08-09-2023 09:23
    No replies, thread closed.

    Contact Center

    Force stop button in digital campaign management

    Outbound administrators can now use the Force Stop option on Digital Campaigns to clear all outstanding messages that prevent the campaign from turning off. For more information see Digital Campaigns view. This feature requires one of the following subscriptions: Genesys Cloud CX 2, Genesys Cloud CX 2 Digital, Genesys Cloud CX 3, or Genesys Cloud CX 3 Digital.

    Integrations

    Limitation for JSON objects depth in data action service

    Genesys Cloud now limits the depth of JSON objects to 50 levels within data action requests and responses. This limitation helps to maintain the performance of the data action service. This limitation helps to maintain the performance of the data action service. For more information, see Add configuration to custom actions for integrations, and Limits in the Development Center. This feature requires one of the following subscriptions: Genesys Cloud CX 1, Genesys Cloud CX 2, or Genesys Cloud CX 3.

    Platform

    Trigger inclusion in Genesys Cloud CX 1 license

    Genesys Cloud added triggers to the Genesys Cloud CX 1 subscription. For more information see, Triggers Overview. This feature requires one of the following subscriptions: Genesys Cloud CX 1, Genesys Cloud CX 2, or Genesys Cloud CX 3.


    #Roadmap/NewFeatures

    ------------------------------
    Antwuan Rencher
    Genesys - Employees
    ------------------------------


Related Content