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  • 1.  Genesys Cloud Desktop App Slowness

    Posted 12 hours ago

    Good day all,

    Has anyone been experiencing slowness in the Genesys Desktop app this morning? Around 9:00am EST we started getting reports of Genesys taking a along time to load. I timed it around 2 minutes. I have a ticket opened with Genesys. they are looking into it. I noticed the Orchestrators site took over 2 minutes to load for me. I don't see anything on the Genesys Status page or any AWS outages.

    US EAST1

    Thanks,

    -Tim


    #Other

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    Tim Seneca
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  • 2.  RE: Genesys Cloud Desktop App Slowness
    Best Answer

    Posted 9 hours ago

    Hello Tim,

    I checked internally and I don't see any other reports of slowness in the desktop app this morning. I found your case and will keep an eye out for any other reports.



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    Jason Kleitz
    Online Community Manager/Moderator
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    Original Message


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