Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Genesys Cloud Extension for Chrome Click to Call

    Posted 01-28-2022 04:25
    No replies, thread closed.
    Hi,

    How we can configure the Genesys Cloud Extension for Chrome to use Click to call and dial in behalf of specified queue ?

    Thank you in advance.
    #Omni-ChannelDesktop/UserInterface
    #SystemAdministration


  • 2.  RE: Genesys Cloud Extension for Chrome Click to Call

    Posted 01-28-2022 10:56
    No replies, thread closed.
    You have to go into the settings in the embedded interface.



    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------



  • 3.  RE: Genesys Cloud Extension for Chrome Click to Call

    Posted 01-28-2022 10:59
    No replies, thread closed.
    Hi Robert, it works fine, many thanks for your help.

    ------------------------------
    Mostafa Oudderhem
    SABIO FRANCE SAS
    ------------------------------

    Original Message


Related Content