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Genesys Cloud Q&A Show: Single Customer View

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  • 1.  Genesys Cloud Q&A Show: Single Customer View

    Posted 07-21-2022 14:31
    Edited by Jason Kleitz 03-30-2026 12:01
    No replies, thread closed.
    This new Q&A episode dives into an exciting new feature called "Single Customer View." We received a ton of questions about it from the community and we answer them all with experts, @Lucie DeCristofaro and @Dave Gussin. Plus, @Nicole Milliken gives a sneak peak as to what big (and fun) event the Genesys Online Community hosted last month in June.

    If you have any questions about the show's topic, "Single Customer View," that was not answered in the episode, please leave a community post with your question and we'll get it answered as quickly as possible. 

    Checkout Lucie's discussion post for relevant documentation.

    Video Chapters: 
    0:00 - Intro
    3:44 - Demo
    18:53 - June Big Event Teaser
    21:05 - Community Questions
    32:48 - Beta Announcement
    33:20 - Outro

    Thanks for tuning in!
    ​
    #Other
    #CommunityVideos(TAM,QA,etc.)

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    Nicole Milliken
    Genesys - Employees
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