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  • 1.  Can we have both named and concurrent license in same org?

    Posted 21 days ago
    Edited by Jason Kleitz 7 days ago

    Can we have both named and concurrent license in same org?? If yes, how can we assigned them to specific agents in case of named license??



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    kranthi Muppa
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  • 2.  RE: Can we have both named and concurrent license in same org?
    Best Answer

    Posted 21 days ago

    No you can't mix Named and Concurrent.  There are other options though around license cost which include looking at hourly billing or CX1/2 with individual upgrade add-ons to users.



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    Vaun McCarthy
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    Original Message


  • 3.  RE: Can we have both named and concurrent license in same org?

    Posted 20 days ago

    Hello Kranthi, 

    I have moved this over to the Genesys Cloud Main community. As this is the place to ask technical questions. 

    Cheers, 



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    Cameron
    Online Community Manager/Moderator
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    Original Message


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