Hello Kranthi,
I have moved this over to the Genesys Cloud Main community. As this is the place to ask technical questions.
Cheers,
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Cameron
Online Community Manager/Moderator
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Original Message:
Sent: 03-03-2026 22:26
From: kranthi Muppa
Subject: Genesys Cloud Support
Can we have both named and concurrent license in same org?? If yes, how can we assigned them to specific agents in case of named license??
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kranthi Muppa
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