Genesys Cloud - Main

when you deploy the genesys bot in multiple web pages. how you will get the page url of the respective interaction to genesys also if you want to get some specific values that are captured in webpages to genesys to decide the logic routing.

: It says we can get this info from websdk. Want to know in detailed how to get this through websdk in Genesys

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kranthi Muppa
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Hi Kranthi, 
You might find this thread helpful as it discusses the same scenario:
https://community.genesys.com/discussion/chatbot-identify-urlpage-customer-is-on

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Phaneendra
Technical Solutions Consultant
Monash University
Australia
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Original Message:
Sent: 03-03-2026 23:45
From: kranthi Muppa
Subject: Genesys Cloud Support

when you deploy the genesys bot in multiple web pages. how you will get the page url of the respective interaction to genesys also if you want to get some specific values that are captured in webpages to genesys to decide the logic routing.

: It says we can get this info from websdk. Want to know in detailed how to get this through websdk in Genesys

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kranthi Muppa
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