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Genesys cloud voice with Audiohook

  • 1.  Genesys cloud voice with Audiohook

    Posted 06-05-2025 19:03

    nandhu_ts | 2023-10-11 14:19:51 UTC | #1

    Genesys Audiohook service isn't receiving data when i directly call Genesys cloud voice number from Skype.It seems to be working fine when i do an SIP transfer through Inbound Request-URI Reference using another number. Am I doing something wrong ?( I have turned on transcription in the Architect flow and recording in the trunk)


    system | 2023-11-11 14:20:08 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 22474