Is there anyone out there that has a Siebel environment and wants to use the Embeddable Framework?  We have built an integration with SCAPI that allows agents to either use the traditional Siebel Toolbar or Genesys Cloud Embeddable Framework.   I've attached a video so you can see the agent experience.   Any feedback would be appreciated. 

Thanks,

Have you had any takers?

Is there anyone out there that has a Siebel environment and wants to use the Embeddable Framework?  We have built an integration with SCAPI that allows agents to either use the traditional Siebel Toolbar or Genesys Cloud Embeddable Framework.   I've attached a video so you can see the agent experience.   Any feedback would be appreciated. 

Thanks,

Hi George!  

Yes, in fact, we worked with Oracle on a client-side SCAPI that made it into a release coming this month.  So our DaVinci App for Genesys Cloud now supports Genesys Cloud with Siebel, and allows the customer to keep their existing configuration (ex. DEF file). 

Many customers have wanted to migrate away from the Siebel Toolbar and instead us cloud products, like Genesys Cloud, so our new integration has been well received.  

If you have customers or prospects, we're happy to setup product walkthroughs.  

Thanks,

Tony

Have you had any takers?

Is there anyone out there that has a Siebel environment and wants to use the Embeddable Framework?  We have built an integration with SCAPI that allows agents to either use the traditional Siebel Toolbar or Genesys Cloud Embeddable Framework.   I've attached a video so you can see the agent experience.   Any feedback would be appreciated. 

Thanks,

Nice!

No customers or prospects. It just jogged my memory of our building in the ability to provision Siebel phones for Interaction Center back in the day.

Hi George!  

Yes, in fact, we worked with Oracle on a client-side SCAPI that made it into a release coming this month.  So our DaVinci App for Genesys Cloud now supports Genesys Cloud with Siebel, and allows the customer to keep their existing configuration (ex. DEF file). 

Many customers have wanted to migrate away from the Siebel Toolbar and instead us cloud products, like Genesys Cloud, so our new integration has been well received.  

If you have customers or prospects, we're happy to setup product walkthroughs.  

Thanks,

Tony

Have you had any takers?

Is there anyone out there that has a Siebel environment and wants to use the Embeddable Framework?  We have built an integration with SCAPI that allows agents to either use the traditional Siebel Toolbar or Genesys Cloud Embeddable Framework.   I've attached a video so you can see the agent experience.   Any feedback would be appreciated. 

Thanks,