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Genesys Dialog Engine Bot Flows supports Language

  • 1.  Genesys Dialog Engine Bot Flows supports Language

    Posted 03-14-2023 03:53

    Hi Comunity

    now Genesys Dialog Engine Bot Flows not supports Japanese, and knowledge article seems only support English now.

    do we have schedule that Bot flows will support Japanese ?

    our customer center would like to create Bot chat by Genesys cloud, is there any solution for it now ?

    Regards,


    #ConversationalAI(Bots,AgentAssist,etc.)

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    成成 張
    FIL Fund Services (Bermuda) Limited
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