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Genesys history message sort not correct

  • 1.  Genesys history message sort not correct

    Posted 06-05-2025 18:38

    TalonTL_ZHANG | 2024-08-09 03:27:21 UTC | #1

    for iOS, we use the TransportSDK(v2.7.0).

    when we load history

    Expect Result:

    the message should the sort as the timestamp

    Actual Result:

    the message only follow the hour and min

    the "d" history from Jul 30 11:27, but in mobile side show after the message for Jul 31 10:34

    the iPhone screenshoots as below

    We can't reproduce this defect now, but it does appear, as shown in the screenshot above.


    David1 | 2024-08-09 09:09:40 UTC | #2

    Hi Talon,

    We would need steps to reproduce and investigate the issue. Could you share logs from this device and conversation? Also please, share the Xcode version and Device model and OS version number as well. Is this occurs on Android as well, or only on iOS?


    system | 2024-09-08 09:09:42 UTC | #3

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 27795