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Reinventando la experiencia del Agente con Genesys Cloud WEM
28/02/202310 AM Mexico /11 AM Colombia-Perú /1 PM Brasil-Chile
Reinventando la experiencia del Supervisor con Genesys Cloud WEM
02/03/202310 AM Mexico /11 AM Colombia-Perú /1 PM Brasil-Chile
Reinventando la experiencia del Administrador con Genesys Cloud WEM
07/03/202310 AM Mexico /11 AM Colombia-Perú /1 PM Brasil-Chile
#WorkforceEngagementManagement#WorkforceManagement#Forecasting#Scheduling#SpeechandTextAnalytics#QualityManagement#PerformanceManagement#CoachingandTraining#Gamification#InteractionAnalytics#InteractionRecording#RewardsandRecognition#Tempo------------------------------Natalia AbadGenesys - Employees------------------------------
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