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Get Bulk information about calls using Conversations API

  • 1.  Get Bulk information about calls using Conversations API

    Posted 06-05-2025 18:17

    wchavez | 2020-08-01 16:55:18 UTC | #1

    Good morning Forum:

    Is there any Conversation API endpoint that could apply to calls only in order to get all the calls and its custom attributes in a bulk (only one request for all the calls) like I can get them for only one call by using this endpoint /api/v2/conversations/{conversationId}?

    We need this because, if we use the /api/v2/conversations/{conversationId} endpoint we need to make an API request per calll, and we need to make the data extraction process more efficient (in a bulk).

    Note: the analytics-query-detail-job does not give us the information about the custom attributes.

    I appreciate your help.


    Jerome.Saint-Marc | 2020-08-03 14:19:04 UTC | #2

    Hello,

    I am not sure I understand your comment: "the analytics-query-detail-job does not give us the information about the custom attributes."

    The asynchronous query for conversation details (POST /api/v2/analytics/conversations/details/jobs) does bring back participants attributes.

    Are you referring to something else?

    Regards,


    system | 2020-09-03 14:19:04 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 8459