Nadav_Kremer | 2020-06-18 02:33:47 UTC | #1
Hi!
I need to get the campaign calls being dialed at the moment but not connected to agents however I haven't found any endpoint in the API returning it.
I believe this one doesn't have it:
/api/v2/outbound/campaigns/{campaignId}/stats
Does anyone know? Thanks in advance
tim.smith | 2020-06-18 14:13:04 UTC | #2
Use an analytics detail query with a filter for conversationEnd not exists and for the campaign you're interested in. This will show you all active calls for the campaign, which you'll have to further refine in your application to exclude conversations that have agent participants as analytics queries cannot apply a filter for a type of participant not existing.
system | 2020-07-18 14:13:04 UTC | #3
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