Emanhalim | 2022-09-25 18:52:21 UTC | #1
Hello All!
I have configured a flow that will ask the customer about his/her name and email address, this flow will be used for web messaging, my question here is, how can I get these data into a script to display the data to the agent ?
I'm using Genesys Engine bot.
Thanks in advance!
MelissaBailey | 2022-09-26 13:27:09 UTC | #2
Pass them as input variables to your script.
https://help.mypurecloud.com/articles/script-input-output-variables/ https://help.mypurecloud.com/articles/set-screen-pop-action/
system | 2022-10-27 13:27:44 UTC | #3
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