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Get Inbound conversation Id for survey conversation

  • 1.  Get Inbound conversation Id for survey conversation

    Posted 06-05-2025 18:21

    Abhishek_Tiwari | 2022-02-03 13:56:12 UTC | #1

    We have a requirement to link the survey conversation with the Inbound conversation for which the survey was done. Do we have any attribute that can link both conversations. we are using conversation details async API. API endpoint -> /api/v2/analytics/conversations/details/jobs/{jobId}/results


    78692638d4a24645fbf5 | 2022-02-03 15:44:17 UTC | #2

    If you are referring to a post-interaction web survey, then there is a Survey attribute on that query.

    "surveys": [ { "eventTime": "2022-01-31T23:37:24.559Z", "surveyFormContextId": "432e21a2-f19c-4b5e-822e-0850390dc7b9", "surveyId": "2b6484fe-a201-4989-be55-c259b52f240f", "surveyStatus": "Error" } ]


    Abhishek_Tiwari | 2022-02-25 13:19:16 UTC | #3

    we are trying to get call survey information


    system | 2022-03-28 13:20:02 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 13433