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Getting an error in common module flow while passing Call.Ani in data action

  • 1.  Getting an error in common module flow while passing Call.Ani in data action

    Posted 06-05-2025 19:15

    Gulasha_Parveen | 2023-07-17 16:03:58 UTC | #1

    Hi Team,

    I am trying to use common module flow, however, while using data action If I am trying to pass customer phone number using variable Call.ANI in the inputs of the data action it throws an error as below. "The variable reference 'Call.Ani' at position 9 is not valid." I have also attached below snapshot for your reference. Could you please let me know which variable I need to use to avoid such error in common module flow.

    Thanks And Regards Gulafsha


    MelissaBailey | 2023-07-17 16:20:40 UTC | #2

    Only the call flows have Call-scoped variables. A common module is not a call flow.

    What you need to do is pass the value of Call.Ani to the common module using an input variable.


    system | 2023-08-17 16:21:03 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 20885