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  • 1.  Getting the number that a client sent a SMS to.

    Posted 06-30-2021 12:33
    No replies, thread closed.
    Hi all, I have a situation where multiple SMS numbers will be assigned to the same Inbound message flow. 
    I need to perform an action in that flow, that is dependent on which number the message was sent to. Is there a method to do this?
    #DigitalChannels

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    Joe Anderson
    Ministry Brands
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  • 2.  RE: Getting the number that a client sent a SMS to.

    Posted 06-30-2021 12:37
    No replies, thread closed.
    Look at the built-in variables Message.Message.targetAddresses and Message.Message.targetAddressesInfo

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    Melissa Bailey
    Genesys - Employees
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  • 3.  RE: Getting the number that a client sent a SMS to.

    Posted 06-30-2021 14:01
    No replies, thread closed.
    @Melissa Bailey thank you​

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    Joe Anderson
    Ministry Brands
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