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Google Data Actions target_audience

  • 1.  Google Data Actions target_audience

    Posted 6 hours ago

    Hello everyone,

    due to a client project involving the security configuration of Google Cloud Run, we are experiencing authentication issues (401) when connecting from Genesys to Google Cloud Run.

    Through a support ticket opened to Google, we have determined that the issue lies with the `target_audience` parameter that the standard Genesys Google Data Actions integration includes in the generated token.

    Is there any way to modify the target_audience and insert a custom URL instead of the URL included in the Genesys Data Action?

    Thank you for your support or suggestions.

    Giuseppe.


    #DataActions

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    Giuseppe Roio
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