PASSALACQUA_SERGIO | 2021-02-22 12:23:25 UTC | #1
Good morning!
I am currently playing around with Google DialogFlow ES and CX. I am not sure which of the two works with Genesys and have not been able to find any useful information on your site regarding that. Is CX available as an integration?
thanks!
anon11147534 | 2021-02-22 17:48:25 UTC | #2
Hi,
No, ES is only supported so far. CX was expected late last year but due to some setbacks, the timeframe for GA is mid 2021.
system | 2021-03-25 17:48:27 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 10046